Terms of Use

  1. In using this website you are deemed to have read, understood and expressly agreed to the following terms and conditions ("Terms of Use"), including any additional guidelines and future modifications, which shall be binding on you. These Terms of Use shall be read in conjunction with all the other policies of Warmond Trustees & Executors Private Limited and all definitions used but not defined herein shall have such meanings as have been ascribed to them in the other policies.

  2. The domain name www.ezeewill.com (hereinafter referred to as the "Website") is operated and maintained by NSDL e-Governance Infrastructure Ltd., a company incorporated under the Companies Act, 1956, with its registered office at 1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400013 (hereinafter referred to as "NSDLe-Gov") for Warmond Trustees & Executors Private Limited, a company incorporated under the Companies Act, 1956 with its registered office at One Bazar Lane, Bengali Market, New Delhi – 110 001, (hereinafter referred to as "Warmond").

  3. For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any individual who has agreed to avail services of EzeeWill on the Website by registering on the Website as a User using the computer systems. The term "We", "Us", "Our" shall mean Warmond.

  4. Your use of the Website and its services and tools are governed by the following Terms of Use as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting on a principal to principal basis with Warmond for the services required by You.

  5. When You use the services provided by Warmond through the Website, You will be subject to the policies, terms and conditions applicable to such service, and they shall be deemed to be incorporated under these Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You and such changes shall be binding on You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We shall grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

    Accessing, browsing or otherwise using the Website indicates your agreement to all the terms and conditions under these Terms of Use, so please read the Terms of Use carefully before proceeding. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by the Privacy Policy as mentioned in the terms and conditions stipulated by Warmond. The Terms of Use have been generated by a computer system and do not require any physical or digital signatures. The Terms & Conditions are an electronic record in accordance with the Information Technology Act, 2000.

  6. The Terms of Use are published in compliance of, and are governed by the provisions of the applicable Indian laws, the rules, regulations, guidelines and clarifications framed thereunder, including but not limited to: (a) the Indian Contract Act, 1872; (b) the Information Technology Act, 2000; (c) the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011; and (d) the Information Technology (Intermediaries Guidelines) Rules, 2011.

  7. Eligibility to avail Service

  8. Use of the Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. Use of the Website will not be available to persons previously suspended or removed from use of this Website. If You are a minor i.e. under the age of 18 years, You shall not register as a User of the Website and shall not transact on or use the Website. As a minor if you wish to use or transact on this Website, such use or transaction may be made by your legal guardian or parents on your behalf on the Website. We reserve the right to refuse to provide You with access to the Website if it is brought to Our notice or if it is discovered by Us that You are under the age of 18 years.

  9. Member Registration

  10. If you choose to become a User of this Website, you must provide your name, address, telephone number, mobile number, e-mail address, a unique login name, password, and password validation. This information is collected on the registration form for several reasons including but not limited to:

    1. Personal identification;
    2. To allow us to contact you for customer service purposes, if necessary;
    3. To customize the content of the Website to strive to meet your specific needs; and/or
    4. To make product or other improvements to the Website.
  11. In addition, we need your e-mail address to confirm your new member registration and any function you transact on the Website. As a User of the Website you will occasionally receive updates from Us about new services offered by Us and other noteworthy items. However, you may choose at any time to not receive these types of e-mails. In such a case, You are required to send an email on contactus-ezeewill@nsdl.co.in requesting removal of your e-mail from the distribution list.

  12. Obligations

  13. If You use the Website, You shall be responsible for maintaining the confidentiality of your Login ID and password and You shall be responsible for all activities that occur under your Login ID and password. In case of any unauthorized use of the Login ID and password, on becoming aware, You agree to immediately notify Ezeewill on contactus-ezeewill@nsdl.co.in. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or if We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the these Terms of Use, We shall have the right to indefinitely suspend, terminate or block your access of the Website and refuse to provide You with access to the Website.

  14. Communications

  15. When You use the Website or other data, information or communicate with Us, You agree and understand that You are communicating with Us through electronic records and You consent to receive such communications via electronic records from Us periodically, as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

  16. Automatic Logging of Session Data

  17. We automatically log generic information about the User’s computer connection to the Internet, which We call "session data", that is anonymous and not linked to any Personal Information. Session data consists of things such as the IP address, operating system and type of browser software being used and the activities conducted by the User while on the Website. An IP address is a number that lets computers attached to the internet, such as Our web servers, know where to send data back to the User, such as the pages of the website the User wishes to view. We collect session data because it helps Us analyze such things as what items Users are likely to click on most, the way Users are clicking through the Website, how many Users are surfing to various pages on the Website, how long Users of the Website are staying and how often they are visiting. It also helps Us diagnose problems with Our servers and lets Us better administer Our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity. By You using the website You are consenting to the collection of session data by Us.

  18. Platform for Transaction and Communication

  19. All commercial/contractual terms and conditions are offered by and agreed to on a principal to principal basis between Warmond and You to avail use of the Website.

  20. NSDL e-Gov does not make any representation of the services proposed to be offered on the Website. NSDL e-Gov accepts no liability for any errors, omissions and/or deficiency whether on behalf of Warmond or third parties.

  21. NSDL e-Gov is not responsible for any non-performance or breach of any contract entered into between Warmond and You. NSDL e-Gov shall not and are not required to mediate or resolve any dispute or disagreement between Warmond and You.

  22. At no time shall NSDL e-Gov have any obligations or liabilities in respect of such contract entered into between Warmond and You. NSDL e-Gov is not responsible for unsatisfactory or delayed performance of services by Warmond.

  23. The Website is only a platform that can be utilized by You to avail services from Warmond and it is agreed that the contract for providing services shall be a strictly bipartite contract between the Warmond and You on a principal to principal basis.

  24. Use of the Website

  25. You agree, undertake and confirm that Your use of Website shall be strictly governed by the following binding principles:

    1. You shall not host, display, upload, modify, publish, transmit, update or share any information which:
      1. belongs to another person and to which You do not have any right to;
      2. is misleading in any way;
      3. violates any law for the time being in force;
      4. shall not be false, inaccurate or misleading;
    2. You shall not attempt to gain unauthorized access to any part of the Website, or any other systems or networks connected to the Website, or to any server, computer, network, or to any of the services offered on or through the Website, by hacking or any other illegitimate means.
    3. You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Indian laws, rules and regulations regarding Your use of this Website.
    4. NSDL e-Gov reserves the right, but has no obligation to, monitor the materials posted on the Website. NSDL e-Gov shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, You remain solely responsible for the content of the materials You post on the website and in private messages. In no event shall NSDL e-Gov assume or have any responsibility or liability for any content posted or for any claims, damages or losses resulting from use of the content and/or appearance of the content on the Website. You hereby represent and warrant that You have all necessary rights in and to all the content which You provide and all information it contains and that such content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.

    Contents Posted on Site

  26. Except as expressly provided in these Terms of Use, no part of the Website and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without the express prior written consent of NSDL e-Gov.

  27. You may use information on the services purposely made available on the Website for downloading, provided that You (1) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media; (2) make no modifications to such information; and (3) do not make any additional representations or warranties relating to such documents.

  28. Privacy

  29. We view protection of the User’s privacy as a very important principle. We understand clearly that You and your Personal Information is one of Our most important assets. We assure that We shall store and process the User’s information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and the Rules, regulations, guidelines, clarifications and amendments thereunder.

  30. Disclaimer of Warranties and Liability

  31. This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this Website are provided on an "as is" and "as available" basis without any representation or warranties, express or implied, except otherwise specified in writing.

  32. Without prejudice to the forgoing paragraph, NSDL e-Gov does not warrant that:

    • This Website will be constantly available, or available at all; or
    • The information on this Website is complete, true, accurate or not-misleading.
  33. NSDL e-Gov will not be liable to You in any way or in relation to the contents of, or use of, or otherwise in connection with, the Website. NSDL e-Gov does not warrant that this Website, information, content, materials, product (including software) or services, included on or otherwise made available to You, through the Website, their servers or electronic communication sent from NSDL e-Gov are free of viruses or other harmful components.

  34. Payment

  35. While availing any of the payment methods available on the Website, Warmond and NSDL e-Gov will not be responsible or assume any liability whatsoever, in respect of any loss or damage arising, directly or indirectly, to You due to:

    1. Lack of authorization for any transaction/s;
    2. Exceeding the preset limit mutually agreed by You and between "Bank/s", or
    3. Any payment issues arising out of the transaction; or
    4. Decline of transaction for any other reason/s
  36. All payments made against the services on the Website by You shall be compulsorily made in Indian Rupees. This Website will not facilitate transactions with respect to any other form of currency with respect to the purchases made on the Website.

  37. Further:

  38. Use of the payment facility shall not render NSDL e-Gov liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations or fraud as regards the services listed on our Website.

  39. You have specifically authorized Warmond or its other service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically to and from other Users in respect of transactions through the payment facility ("Payment Facility"). Your relationship with Us is on a principal to principal basis and by accepting these Terms of Use you agree that NSDL e-Gov does not have control of or liability for the services that are listed on the Website that are being paid for by using the Payment Facility.

  40. Refund:

  41. Once You have agreed to avail the services of Ezeewill by paying the prescribed Transaction price, You will be not entitled to a refund in respect of the transaction price for that service under any circumstances except where the payment made is in excess of the prescribed transaction price which may occur due to any technical glitches while processing the payment through Your Issuing bank. You further agree that Warmond and NSDL e-Gov do not assume any obligation to refund the Transaction Price once paid except in case of excess payment received by Us.

  42. Payment Facility:

  43. You, as a client, understand that upon initiating a transaction (where the Client pays the agreed price to avail EzeeWill services) You are entering into a legally binding and enforceable contract with Warmond to avail the services using the Payment Facility, and You shall pay the transaction price through the User’s issuing bank to Warmond using the Payment Facility.

  44. You acknowledge that NSDL e-Gov will not be liable for any damages, interests or claims etc. resulting from not processing a transaction or any delay in processing a transaction/transaction price which is beyond its control.

  45. Compliance with Laws:

  46. You shall comply with all the applicable relevant laws (including without limitation, the Foreign Exchange Management Act, 1999, the Rules and Regulations made and notifications issued there under, issued from time to time, the Information Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, the Prevention of Money Laundering Act, 2002, the Rules and Regulations made there under and the Income Tax Act, 1961 the Rules and Regulations made there under) and any amendments made thereof, for using the Payment Facility of Our Website.

  47. Your arrangement with the Issuing Bank:

  48. All Valid Credit / Debit / Cash Card / and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between You and the respective Issuing Bank (Bank which issues all valid Credit / Debit / Cash cards for making payment on behalf of the customer) and the payment instrument issuing company.

    All online bank transfers from valid bank accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such online bank transfers using the Payment Facility are also governed by the terms and conditions agreed between You and the respective Issuing Bank.

  49. Indemnity

  50. In no event shall NSDL e-Gov be liable to You (or to any third party claiming under or through You) for any indirect, special, incidental, consequential or exemplary damages arising from the use of, or inability to use, the Website. You agree to defend, indemnify and hold NDSL e-Gov, its affiliates and their respective officers, directors, agents, and employees from and against:

    1. any claims, actions, demands, liabilities, judgments, and settlements, including without limitation, reasonable legal fees resulting from your use of this Website;
    2. any loss, costs, damages, expenses, and liability caused by the use of this Website, violation of these Terms of Use or the Privacy Policy, or You violating any rights of a third party through use of this Website; and
    3. any indirect, special, incidental, remote, punitive, exemplary or consequential damages arising out of any of your act or omissions related to these Terms of Use, Privacy Policy and other Policies.

    Applicable Law

  51. The Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. All disputes relating to the Terms & Conditions shall be settled in the Courts located in the city of Mumbai, India.

  52. Trademark, Copyright and Restriction

  53. This Website is controlled and operated by Us and the Services are also provided by Us. All material on this Website, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. All material on the Website is solely for the User’s personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.

  54. Service Description

  55. NSDL e-Gov does not warrant that Service description or other content of this Website is accurate, complete, reliable, current, or error-free and NSDL e-Gov assumes no liability in this regard.

  56. Limitation of Liability

  57. In no event shall NSDL e-Gov be liable for any special, incidental, indirect or consequential damages of any kind in connection with these Terms of Use, even if the User has been informed in advance of the possibility of such damages.

  58. Other

  59. From time to time, We or NSDL e-Gov may add or enhance services available on the Website. To the extent these services are provided, and used by You, We or NSDL e-Gov will use the information You provide to facilitate the service requested. For example, if You email NSDL e-Gov with a question, We will use your email address, name, nature of the question, etc. to respond to your question. We or NSDL e-Gov may also store such information to assist it in making the Website better and easier for You to use.

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